WUCF Donor Frequently Asked Questions
PBS Passport is an exclusive member benefit available to our donors who donate $60 or more per year to WUCF. Viewers may access this benefit with a one-time yearly donation or opt to donate monthly if this is your preference.
The simplest way to make your contribution and obtain access to this benefit is directly through our website.
You may also call our pledge line at 855-423-9823 to speak with someone directly.
When you contribute $60 or more annually, you'll receive an email within 48 hours with an activation code and detailed instructions on how to activate your Passport benefit.
For further details on how to activate PBS Passport on the streaming device of your preference we welcome you to visit our informative Passport FAQ’s available 24/7 at our PBS Passport support page.
Please contact our Member Services team for additional inquiries or Passport assistance by emailing WUCF Member Services.
Visit our website's donation page here.
Call or text our pledge line at 855-423-9823.
Contact our Member Services team directly at 407-823-0899.
Contact our Member Services team directly by email or call 407-823-0899 and we are happy to review your membership status with you.
You can also renew your membership by making another contribution directly through our website at our secure online Donation Page.
Update your membership information securely online through this link or call the station to speak with a member of our team directly.
Our Programming schedule is available online 24/7 on our website here.
If you are unable to find the program you are looking for, please contact our member services team directly at firstname.lastname@example.org
Our standard shipping time for our thank you gifts is between 6-8 weeks after your donation has been processed.
If you have not received your gift in this allotted time frame, please contact WUCF Member Services or call us at 407-823-0899 and we are happy to look into the status of your gift for you.
An acknowledgment for your donation will be emailed or directly mailed to you within 2-4 weeks of your gift being processed.
If you have not received an acknowledgment letter for your contribution within this allotted time frame, please contact our member services team by email or call us at 407-823-0899 and we are happy to resend this to you.
Contact Melissa Braillard, our Director of Philanthropy directly by email to obtain the necessary information to make this contribution.
Please send your gift directly to our secure lockbox:
WUCF Attention: Development Department
12461 Research Parkway Suite 550
Orlando, FL 32826
Contact our Member Services team directly by email or call 407-823-0899 and we are happy to update the mailing preferences on your membership.
Contact our Member Services team directly at email@example.com or call 407-823-0899 and we can assist in adding the thank you gift of your preference within the pledge level of your existing sustaining donations.
Contact Melissa Braillard, our Director of Philanthropy, at firstname.lastname@example.org to obtain the necessary information or for any questions regarding planning your estate.
Tax ID# 59-6211832.