The following rescan information is for WUCF viewers.
If you watch any WUCF programming over an antenna, this applies to you! If you watch WUCF via Spectrum cable, you do not need to take any action. However, if you watch WUCF via any other cable or satellite providers, please note that signal will be interrupted and not available on Jan. 16 & Jan. 17, 2020.
WUCF will be updating our antenna equipment to comply with new FCC requirements, which may cause brief interruptions to your over-the-air signal on WUCF, Create, NHK and PBS Kids. You need to plan to rescan your channels once this change is made. Check this page for up-to-date information about what’s happening throughout the process.
When is it happening?
Work will take place through the fall of 2019 with rescan day happening Saturday, January 18, 2020.
Note: Viewers with Spectrum cable television service should not be interrupted. If you are a Spectrum subscriber, and experience problems, please contact Spectrum. All other cable and satellite customers should note that their WUCF signal will not be available on Jan. 16 & Jan. 17, 2020. You do not need to contact your provider.
You can obtain more information by calling the FCC National Rescan Hotline at 1-888-CALLFCC between 8 a.m. –1 a.m. or WUCF Member and Viewers Services at 407-823-0899 during regular business hours of Monday–Friday, 9 a.m. – 5 p.m.
English-language rescan tutorial
Spanish-language rescan tutorial
The WUCF Viewers Services team is available to help. Call them at 407-823-0899. Regular business hours are Monday–Friday, 9 a.m. – 5 p.m.